WARROOM helps you maximize customer satisfaction as the platform provides an all-in-one and user-friendly system that gathers data from all of your available online customer touchpoints. Never miss a single message while monitoring any online mention about brand using keywords.
Case closing for clients is 400% faster after using WARROOM for 2 months.
Respond directly and efficiently to your customers with this one-stop platform that includes all your official social media brand accounts into one single platform, so that you’ll never have to miss any single message from your customers again. It also helps you save time switching back and forth between platforms.
Allow you to flexibly customize the workflow and staff management to align with your organizations for the most seamless customer relationship management work.
Integrate the platform to your current solutions whether it be your internal platforms or other well-known global platforms such as FastSeries, Zwiz.ai, Zendesk, and Avaya.
Include a built-in chatbot that will save your time and reduce your workload on sorting out standard frequently asked questions.
To decrease misconception of communication in marketing incidence.
To increase the efficiency of CRM management and form good relationships with your customers.
To work customers’ issues out, reassure them, and prevent future crisis.
To provide fast and convenient customer services which are customers’ complaints, suggestions and solutions to fix issues.
To take care of your precious customers.