A Professional crisis management Solution that helps Customer Service Sales Public Relations Brand Manager Marketer
to manage take care engage customers on social media
Why Monitoring ?
MONITORING is the professional crisis management assistant in online Official Account management. MONITORING will help you reduce the time spending on admin’s repetitive task. You will be able to quickly reach your online customers, help solving problems, providing information, improving the relation, monitoring the Crisis as well as closing the deal in order to increase your brand’s market value.
The MONITORING CRISIS MANAGEMENT service is suitable for
Customer Service Team
Check the feedback, advantages, disadvantages, products and services that need improvement on social media
Answer questions and solve the problems in time.
Support Customer Service’s assistant team to help answering the brand’s customers about all basic information.
Help Customer Service answers Frequently asked questions with Chatbot system.
Know the situation on social media today with MONITORING
to solve customers' problems in time.